We appreciate any feedback and aim to continually improve our services. If you would like to leave feedback, you can do so at www.pass.co.uk or click the button below:
What Our Customers Are Saying
A Really Easy Pleasant Experience
I was unsure of which product would best suit our needs and Chris helped me to select the perfect thing. Friendly and helpful.
The Camera arrived on time and all in all very pleased. Thanks Chris and PASS.
Ann Obeney Cranbrook Basements Ltd
Very Friendly and Keen to be of Help
Even though one items was out of stock at your end when I ordered, it was sourced , calibrated and delivered within 2 days. I have a critical date to meet for a survey on a generator set supporting an operating theatre so shutdowns for testing cannot be re arranged easily, My concerns re delivery were put to rest and a contact number given so I could check on delivery if needed (It Wasn't). Steve took pride in ensuring that I got what I needed, when I needed it, and is an excellent ambassador for your company.
Please thank everybody involved for their efforts. You will be my first choice, when I'm looking for more equipment.
Steve Delaney Technical Acoustic Solutions Ltd
Going the Extra Mile
Ease of contact - telephone numbers easily located on web site. Quick response to my call - passed to the right person to help me. Great communications from the outset and throughout the transaction up to and including delivery.
Chris understood immediately what I wanted, took the time and trouble to ascertain that the proposed case would be compatible and went the extra mile to give me price and delivery within my budget and time constraints. Excellent service thank you.
Advice Provided and Delivery Time Advised was Spot On
Ordered Megger 1710 on 23 December and told would be despatched on 2 January. It arrived on 3 January. Excellent. The number of very useful extras on offer as part of the deal done was very enticing.
Dealing with Stephen was easy and will be very happy to deal with him again.
Dr Roger Dickinson
Excellent Customer Service
I contacted Chris early afternoon to discuss the quote that had been provided and amended the order nothing was to much trouble. I received the goods the following day approx 24 hours after placing the order excellent customer service.
Would recommend PASS Ltd to others.
Alistair Burns A.P. Burns
I have to say its the first site I have used where I have placed the order, received a response within minutes, then a follow up of text messages instructing me of delivery date and times - with options. Placed the order and within 24 hours received my order. This is the best service to date. Wish every site was like this.
Also my accounts department were pleased with how clear the invoice was laid out. Top of the class for you guys. Many thanks.